“You teach others how to treat your business by what you'll tolerate. If you allow other people to test your boundaries after you’ve said no, what happens next is on you.“ here’s the link to the article https://www.entrepreneur.com/article/334282
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To see this working, head to your live site.
Oh I definitely agree. if you‘re not assertive or comfortable with saying no ppl are going to try to take advantage of you.